Privacy policy

Fortress Roofing (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you visit fortressroofing.com or contact us, how we use it, and the choices you have.

Information we collect

When you request an inspection or estimate, we collect the details you give us: your name, phone number, email address, a description of your roof and the issue, and any photos you upload. We may also collect your property address when scheduling a visit.

Like most websites, we automatically receive basic technical information such as your IP address, browser type, the pages you visit, and the campaign or link that brought you here.

How we use your information

• To respond to your request, schedule inspections, and prepare estimates and reports
• To communicate with you about your project by phone, text, or email
• To keep records of the work we do for you, including photos of your roof
• To improve our website and understand how people find us
• To comply with legal obligations and protect our rights

SMS & mobile information

By submitting a form with your phone number or texting us, you agree to receive text messages from Fortress Roofing about your inspection, estimate, scheduling, and project updates. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for assistance. You can also reach us at (907) 701-2233.

Marketing text messages are sent only with your separate, explicit consent.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. Sharing with vendors who help us deliver our services (such as our scheduling and customer-management software) is permitted solely for that purpose.

Information sharing

We do not sell your personal information. We share it only with:

• Service providers that help us run our business, such as our customer-management system, file storage, website hosting, and analytics tools
• Subcontractors, suppliers, or insurers when needed to complete your project or process a claim you have asked us to help with
• Authorities when required by law or to protect the safety and rights of our customers, employees, or business

Cookies & analytics

Our website may use cookies and similar tools to remember your preferences and measure how visitors use the site. You can disable cookies in your browser settings; some features may not work as intended without them.

Data security

We use reasonable technical and organizational safeguards to protect your information, including encrypted connections and access-controlled storage. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Data retention

We keep project records, including roof photos, for as long as needed to honor our warranties and meet legal and insurance requirements. You may ask us to delete information we are not required to keep.

Your rights

You may ask us to see, correct, or delete the personal information we hold about you, or to stop contacting you. Email contact@fortressroofing.com or call (907) 701-2233.

Children’s privacy

Our services are for adults. We do not knowingly collect information from anyone under 18.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last revised. Continued use of our website after changes means you accept the updated policy.

Contact us

Fortress Roofing
Palmer, Alaska
Alaska contractor license #260001
(907) 701-2233
contact@fortressroofing.com